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VOS™ Privacy Policy

This is the site for Virtual Office Systems™, and the site known as GETVOS.com and VOSPRO.net.

GETVOS.com and VOSPRO.net are the official sites for Virtual Office Systems™, and information related to and/or contained therein is copyrighted and trademarked to Virtual Office Systems™, with all rights reserved. Virtual Office Systems™ is committed to providing a safe and secure website for people of all ages. We are dedicated to safeguarding all personal information collected online and to helping our visitors learn how to exercise control over personal information while exploring the Internet. GETVOS.com and VOSPRO.net’s target audience includes businesses who can benefit by having their IT infrastructure and administration of same by qualified IT professionals. It is our intent that visitors feel comfortable and safe visiting our website and to engage in activities available to them on our website. We do request personally identifiable information from visitors who choose to participate in certain activities available on GETVOS.com and VOSPRO.net, as described below. If we were to discover that a child submitted personally identifiable information, GETVOS.com and VOSPRO.net would delete the information immediately. As we continue to offer our visitors new and different types of content and services, we may modify our practices from time to time. However, we will treat all personal information we collect in accordance with the privacy notice in effect at the time the information is collected.

Our Information Collection and Utilization Policies

At GETVOS.com and VOSPRO.net, we do not collect personally identifiable information unless our visitors voluntarily provide it to us. For some activities, we may ask visitors to provide information that is not personally identifiable. This might include first name only, city or state of residence, age, gender, or information permitting us to post information. For some other activities, such as subscribing to our email newsletters, we may ask visitors to provide a name and email address. This is usually limited to a first name and email address. We do not knowingly collect names and email addresses from children under thirteen. For specific onetime requests we receive from visitors, email addresses are collected and used only in connection with the specific onetime request. When visitors come to our site, we may collect some non-personally identifiable information such as the type of computer operating system (e.g., Windows '95 or Mac OS) and browser (e.g., Netscape, Internet Explorer) being used, and the domain name of the Internet service provider (e.g., America Online, Earthlink). If we were to discover that a child under thirteen submitted personally identifiable information, GETVOS.com and VOSPRO.net would delete the information immediately.

Use of Information
We use visitors' personal information for internal purposes only. We use information we collect about others only to enable visitors to our site to communicate with those other people, for example, by forwarding an email to a sales representative, IT specialist or customer service representative, in order that a question asked by client be properly examined by the appropriate personnel. We may use the email addresses of subscribers to our GETVOS.com and VOSPRO.net email newsletters to send them the requested newsletter(s). Each newsletter also includes instructions for subscription removal via return email. We never sell, rent, or otherwise share our visitors' personal information with third parties. Sometimes, we use agents or contractors, such as the U.S. Postal Service or fax services, to provide services to our visitors, such as confirming appointments or providing information to clients or VOS Team Members. In these cases, we require the agent or contractor to keep the information confidential and to use it only for the specific services they are performing. We sometimes use non-personally identifiable information that we collect to improve the design and content of our site, and to improve our visitors' experience on GETVOS.com and VOSPRO.net. We also may aggregate this information to analyze site usage, as well as to offer products, programs, or services. We may disclose personally identifiable information in response to legal process, for example, in response to a court order or a subpoena. We also may disclose such information in response to a law enforcement agency's request, or where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or as otherwise required by law. In addition, we may transfer information about you if we are acquired by or merged with another company. We will not use or transfer personally identifiable information in ways that are materially different from the ones described above without also providing notification of such practices and obtaining consent for any materially different uses.

Cookies and Web Beacons
GETVOS.com and VOSPRO.net may use a software technology called "cookies." Cookies are small text files that we place in visitors' computer browsers to store their preferences. Cookies themselves do not contain any personally identifiable information. Although cookies could enable us to relate a visitor's use of this web site to personal information that the visitor has provided, such as an email address, we do not use cookies for this purpose with one exception: for some activities, we use session cookies to ensure that visitors under the age of 13 provide a parental email address to assist with our compliance with the Children's Online Privacy Protection Act. We do use cookies to determine how many visitors we have and how often they visit various sections of our site. "Web beacons" are small pieces of code placed on a web page to monitor the behavior and collect data about the visitors viewing a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page. We may use web beacons on this site from time to time for this and other purposes.

Activity Information
Electronic Newsletter and Special Announcements Subscription GETVOS.com and VOSPRO.net provide visitors the opportunity to receive emails containing the GETVOS.com and VOSPRO.net Newsletter, along with other Special Announcements pertaining to GETVOS.com and VOSPRO.net. These emails will provide subscribers with GETVOS.com and VOSPRO.net information updates, announcements, and promotions. We request no personally identifiable information from each visitor except his/her email address and name, which we use solely for the purpose of sending the emails. The email address provided to GETVOS.com and VOSPRO.net may be transferred, disclosed, or shared with third parties who may be engaged by us specifically to handle the preparation and delivery of the emails and perform other related technical and processing functions. At anytime after the signup process, visitors can choose to discontinue their subscriptions to GETVOS.com and VOSPRO.net’s Newsletter and Special Announcements altogether by electing to unsubscribe, through the unsubscribe option found at the end of each GETVOS.com and VOSPRO.net email sent to users.

Email
GETVOS.com and VOSPRO.net provides visitors the opportunity to send email to us. We do not require any personally identifiable information from the visitor except his/her first name and email address, which we use solely for the purpose of responding to questions. We may request personally identifiable information if it is necessary to provide the services of Virtual Office Systems™. For example, we may request a phone number so that a sales representative can call a prospective client. The visitor's first name and email address are deleted from our system periodically.

Customer Service
GETVOS.com and VOSPRO.net visitors may email us their questions. Other than an email address, we do not require that users submit any personal information online for customer service inquiries. We may however ask for additional information to better help us respond to customer service questions. We use the email address to communicate directly with customers about technology-related questions, and provide them with answers that they may find helpful. We do not sell, transfer or share the email address with third parties, with the exception that the information is transferred, disclosed and shared with our third party agent who uses the information solely to handle and manage customer service, but cannot use it for other purposes and has agreed to maintain the confidentiality of such information. Once we or our third party agent have had a chance to provide email responses to customer service email questions, the email address is deleted from our system.

If you do not wish to receive information from GETVOS.com and VOSPRO.net, you can respond, at any time, to email correspondence you receive from us by placing "REMOVE" in the subject line. You can also send an email to info@VOSPRO.net and inform us that you no longer wish to receive correspondence from Virtual Office Systems™.

Business Transfers
In the event that all or substantially all of the assets relating to the Virtual Office Systems™ or GETVOS.com and VOSPRO.net are transferred or sold to another entity, personally identifiable information may be transferred to the acquiring entity.

Security
GETVOS.com and VOSPRO.net have taken steps to ensure that personally identifiable information collected is secure, including limiting the number of people who have physical access to our database servers as well as electronic security systems and password protections which guard against unauthorized access.

Questions/Concerns?

If you have any questions regarding GETVOS.com and VOSPRO.net’s privacy policy, please contact us at:

Virtual Office Systems™
PO Box 26941
Columbus, OH 43226
877-287-9867

info@vospro.net


This policy, like the online medium itself, is subject to change.
This page was last updated on 07/30/09.
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